NOTE: Discontinued or offers sold with the designation, "Close out" CANNOT be returned after purchase.

Holiday Season Shipping and Extended Return Dates

You may exchange an item bought from us, up to 14 days after the invoice date, for an item of equal or greater value. You will need to email us at the address below to get an Exchange Merchandise Authorization Number. (Please note that you cannot return an item that has been engraved or otherwise customized by us at your request) All Bulova Grandfather Clocks are made to your order and take six to eight weeks to complete. We cannot accept returns on grandfather clocks.

All of our items are shipped fully insured. Should a shipment appear to be visibly damaged upon arrival, you should refuse to accept it, then contact us via email at customerservice@uticawatches.com to request a replacement.

All returned items require our Return Merchandise Authorization number. Get your Return Authorization at customerservice@uticawatches.com. Clearly write this number on your original invoice and the return shipping label. Please note that returns must be shipped within seven business days of the issuance of the Return Merchandise Authorization number.

The package must be prepaid and insured for the full purchase price by a carrier that can be tracked such as UPS, FedEx or United States Postal Service registered mail. Please allow up to 14 days to process a refund.

Returned and exchanged items must be new and unused, and for watches, in unworn condition, having not been sized or altered in any way (unless they were sized by us before shipment). In addition, returned items must be accompanied by their original packaging, tags, warranty cards, documentation, and manuals.

Mens Bulova Watches| Ladies Bulova Watches| Mens Wittnauer Watches| Ladies Wittnauer Watches
Mens Accutron Watch| Ladies Accutron Watch| Mens Caravelle Watches| Ladies Caravelle Watches

Holiday Season Shipping and Extended Return Dates

The last date for placing orders for us to be able to guarantee shipment and delivery before December 25th is:-
•  Wednesday December 17th before 9:00 am EST for ground shipments and
•  Friday 19th before 9:00 am EST for 2nd Day Air.